Virtual Consults: How do They Work?

Baby in Central America with restricted tongue.

I can do a video consultation with you no matter where you are on the planet! We are not limited by long-distance fees—only by time zones.

Ideally every breastfeeding parent and infant would have access to high-quality in-person lactation care. The reality is that many people to not have this available in their communities. Virtual consultations are just like in-person consultations except we’re not actually in the same room. They are appropriate for any type of breastfeeding challenges you may have including, latching difficulties, questions about tongue mobility, frenotomy aftercare, sore nipples and milk supply or pumping difficulties. These consultations are not recorded.

The question I get asked most about virtual consultations is if I can really be effective. The answer is yes. I’ve done many long distance consultations and it’s amazing how much the parents and I can discover together. You will definitely be a partner in your session.

I use a secure, private platform that is HIPAA compliant. (Skype, Facetime and other social media platforms are not usually truly secure and private.) Like phone and in-person consultations, virtual visits are scheduled in advance. You may bill your insurance for these consultations.

What do you need for a virtual consultation?

*High quality wifi connection
*A portable device such as tablet, phone or laptop computer. (It is possible to participate with a desktop but it might present some challenges in terms of camera angles)
*Good lighting
*Helper who you are comfortable with watching you breastfeed and/or pump
*A clean, comfortable surface to place baby for assessment
*Clean hands and short fingernails to enable you to do an oral exam with your baby (if necessary) with my coaching
*A sense of humor!

If you’d like to make an appointment for a virtual consultation, please shoot me an email. Include your primary concern, your state or country and time zone and a few days and times that work best for you to “meet.”

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